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Inspiring service users stories at the QI co-production conference

15 January 2020
The QI conference, held on 17 December in Winchester, was well attended with over 100 attendees, including staff, service users, carers and stakeholders.
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There was a great energy in the room with conversations around co-production and inspiring stories from service users and staff about their experiences.

Attendees heard a number of presentations about the highlights and challenges of true co-production, including:

·         young people and staff from Bluebird House, our medium secure inpatient ward about the QI work they have been doing to “improve lives”.

·         hearing from service users about the positive impact QI has on them

·         the multi-agency approach to looking at pathways for acute mental health services in Southampton

Attendees also took part in interactive sessions demonstrating the vital role co-production plays in quality improvement.

Sara Courtney, Deputy Director of Nursing and Clinical Lead for QI also gave a presentation on her recent visit to Sweden, where quality improvement has been embedded in health and social care for two decades giving inspiring examples on how much we can achieve through QI methodology and talking about “What’s right for Esther?” – a compelling story from which the phrase originates – reflecting a journey from patient centred care to person centred care.

We have since had fantastic feedback from the event including “the service users actually attending the conference and speaking – reminding us why we are all here” and what a powerful inspiring day it was.

If you were unable to attend the conference, please visit our website where you will find copies of the presentations together with videos from the day.

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