We are continually looking for ways to make our services the best they can be for all of our service users, families and carers. Your feedback on how we are doing will help us to achieve this. By listening carefully to you, we can better understand what you want and need and how we can best support you. By working together, we can bring about real and lasting improvements. We know from experience that the people who use our services are the true experts on how those services should be developed and delivered. Your views and experiences help us to improve services for everyone who uses them.
There are many different ways to be involved in improving and shaping our services. If you are interested in issues related to carers, you may wish to specifically contribute to Southern Health's local carers groups.
We have a number of committees and meetings that helps leads, supports and reports on activities related to Patient Experience and Engagement.
These committees and meetings have experts by experience who work together to improve the way that the trust engages and listens to those using our services
If you would like to get involved please email people.participation@southernhealth.nhs.uk
The Families, Carers and Friends Involvement Group are experts by experience who work together with Southern Health staff to improve the way that families, carers and friends are involved in incident investigations, and more broadly, in a relative's treatment and experience of care.
The group work collaboratively to improve specific needs of local carers in line with the Hampshire Joint Carers Strategy 2018-2023
- Identify and recognise carers
- Support carer health and wellbeing
- Enable carers to have a life alongside caring
- Implement the principles in the Carers Charter
The group will monitor Carers Plan and advise staff on issues affecting families, carers, friends and service users; with the aim of ensuring everyone’s voice is heard and a supportive engagement strategy is implemented.
The group are actively involved in service development of Triangle of Care
The Working in Partnership membership includes service users, patients, carers and staff from all services across the Trust, and when appropriate external partners and agencies.
The aim of the group is to work in partnership with each other by:
- providing information and feedback from/to the Trust on current policies and strategies
- contribute to and influence future changes to Trust policies and strategies
- contribute to and influence service change and development
- agreeing priority areas of work for the group
Contact us
To get in touch with the carers lead please email carer.involvement@southernhealth.nhs.uk