Southern Health provides a wide range of mental health, physical health and learning disability services for people across Hampshire.
We have a team of 6,500 staff who work from over 300 sites.We serve a population of around 1.5million people, with care available for every stage of their lives.
Our aim is to work alongside the people we support and our health and care partners, to constantly improve and deliver the best possible care.
We are a University Hospital Trust. This means we have been nationally recognised as being dedicated to providing high quality, holistic and evidence-based care. It also means we commit significant resources and investment in research and have a keen focus on the educational development and training of our current and future workforces.
Our vision and purpose: We will, together, deliver outstanding treatment and care that improves lives.
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The Trust was reviewed by the CQC in October 2021 and received an overall rating of 'Requires Improvement'. The full report can be read here.
In 2018/19 the Trust launched the Transformation and Quality Improvement (QI) programme. The aim of the programme is to bring a shift in the culture of decision making, giving our employees the autonomy and confidence to make changes themselves where they know that outcomes for patients can be improved. This enables us to embed a systematic approach to transforming our services and ensuring continuous improvement is part of our every day practice.
We can only improve our services through working with our patients, services users, carers and families. A Strategy for Experience, Involvement and Partnership was developed and launched in 2017. This sets out our commitment to work with people who use our services to ensure they are routinely offered opportunities to participate meaningfully in the planning, delivery and monitoring of services. Two key groups are also in place to further enable this:
- the Working in Partnership Committee – this monitors and reviews the programme of engagement for the Trust which includes the actions and recommendation following the CQC inspection
- the Carers, Families and Friends Group – which co-produced a carers programme of work which is aligned to the Joint Hampshire Strategy for Carers.
User involvement facilitators are also appointed to improve dialogue and involvement with carers and people using services and deliver greater co-production of improved services.We have increased the number of carers groups across the Trust, where we seek feedback about our services. Carers leads have been appointed in our services to ensure carers and families are fully supported.
As one of the main NHS providers in the county we work closely with acute colleagues at University Hospital Southampton NHS Foundation Trust, Portsmouth Hospitals Trust and Hampshire Hospitals NHS Foundation Trust as well as fellow community providers Solent NHS Trust. We also work closely with Hampshire County Council and Portsmouth and Southampton City Councils for many of our social care elements. Alongside this we work with a number of various third sector organisations who provide invaluable support to both our staff and patients; including Solent Mind, Chrysalis, Age UK and more.
NHS services are commissioned by Clinical Commissioning Groups (CCGs). The majority of our services are commissioned by NHS Hampshire, Southampton and Isle of Wight Clinical Commissioning Group. Some of our more specialised services, such as our forensic mental health units, are comissioned nationally. We work closely with our commissioners to ensure the right services are available for the communities we serve.
We are a partner organisation in the Hampshire and Isle of Wight Sustainability and Transformation Partnership (HIOW STP), which involves all the local health and care providers and commissioners in the region. The HIOW STP organisations work together to identify priorities for improving health and care in a number of key areas. We are particularly involved in the mental health programme of the HIOW STP, and play a central role in a number of initiatives.
The Hampshire and Isle of Wight Integrated Care System (ICS) which is a partnership of NHS and local government organisations working together to improve the health and wellbeing of our local communities. It is one of the largest health and care systems in the country with a long history of working with our population and each other to make lives better. Southern Health is a key partner in this system as the largest mental health and community Trust in the partnership.