Informizely customer feedback surveys

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Southern Health
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Working together

We know that in order to deliver the best experience for our patients and service users, we have to work closely with a range of local organisations and groups. 

We're committed to ensuring our staff have the support they need

Patients and service users

Feedback from our patients and service users is vital for us to continue to improve our services. We work alongside a range of patient and service user groups including Hampshire and Southampton LINks to ensure the views and interests of patients are at the forefront of everything we do.

Local councils

We work with local Councils, including Hampshire County, Southampton City, Portsmouth City, Oxfordshire County, Dorset County and Bournemouth Borough Councils in a variety of ways.

Our learning disability services work in partnership with Hampshire County Council to deliver assessment and support for adults with learning disabilities, as well as arrange respite for carers.

We also work with local councils to help ensure our patients and service users get the right access and support when it comes to things such as housing and social care.     

Charities, voluntary groups and League of Friends

League of Friends, charities and voluntary groups all play an invaluable role in helping support our patients and service users, as well as their families and carers. 

Some charities, such as Solent Mind, also work in partnership with us to deliver services like iTalk (a service designed to improve your access to psychological therapies).

Southern Health, North Hants CCG and Hampshire County Council are commited to providing integrated care. 

Education

We have strong research and education links with the University of Southampton. We also work closely with Fareham College to provide a specialist leg care centre for local residents.

The NHS

Working closely with partners in primary care (such as GPs) is essential for us to ensure you receive the care and treatment that meets your individual needs. As the NHS continues to evolve, we’ll be working closely with Clinical Commissioning Groups (CCGs – the GP led groups who will purchase services for patients in future) to ensure we provide care the meets the needs of the local population. 

Although the NHS is split into different organisations, it’s still critical for us to work closely with other local Trusts, including Acute Trusts (who provide larger services at hospitals such as Southampton General and Queen Alexandra Hospital) and Ambulance Trusts. We want to provide integrated healthcare and will work with other healthcare providers to ensure that the care you receive is as seamless as possible.