We want to make sure that everyone using our services can access them in a way that meets their needs, this could be having information produced in an easy read format, longer appointment times or meeting in a place that they can easily get to.
These are called Reasonable adjustments. It is a legal requirement for making sure that services are accessible to people who use them.
This short video tells you about how reasonable adjustments can make a big difference to people lives and access to services.
- Find out more about Reasonable Adjustments on the NHS website