Acute Mental Health Teams

therapy, consultation, acute mental healthOur Acute Mental Health Teams provide intensive support for people experiencing an acute or ‘crisis’ episode during their mental illness. Also known as ‘hospital at home’ or 'crisis resolution home treatment' teams, this service is available 24 hours a day, 365 days a year.    

We know that people usually feel safer, more relaxed and recover better when they are in their own homes. Even when very unwell, our support is there to help people remain independent and continue living as normal a life as possible.

What we do

Our team of psychiatrists, clinical psychologists, nurses, occupational therapists and support workers want to work with you to keep you out of hospital. However, if together we decide the best thing for you would be a short stay in hospital, we’ll make sure we find you a bed to get this support. From the start of your time in hospital, we will create a plan with you to get you back home as soon as possible.

Once a patient starts to feel better, no longer needing the support of our Acute Mental Health Team but still requiring ongoing support, they’ll be referred back to their local Community Mental Health Team.  

Accessing the service

If you feel that you need support from our Acute Mental Health Team, please speak to your GP to request a referral. 

We also accept referrals from other sources such as:

  • other health services (e.g. midwives, health visitors and practice nurses)
  • emergency services
  • people who are already known to our services and their families
  • agencies other than health services that support people with mental health problems.
Contact information

Mid & North Hampshire Team

Tel: 01256 817718 

Out of hours crisis line: 01256 376507

Address: Parklands Hospital, Aldermaston Rd, Basingstoke RG24 9RH

East Hampshire Team

Tel: 02392 344562


Address: Elmleigh, 61A New Lane, Havant PO9 2JJ

West HampshireTeam

Tel: 01962 897726


Address: Melbury Lodge, RHCH site, off Queen's Road, Winchester SO22 5ES

Southampton Team

Tel: 02380 835535 or 02380 835552


Address: Antelope House, Royal South Hants Hospital site, Brintons Terrace, Southampton SO14 0YG

Out of hours

NHS111 24hr Mental Health Triage Team: Call 111


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