Crisis Resolution Home Treatment team

therapy, consultation, acute mental healthOur Crisis Resolution Home Treatment Teams provide intensive support for people experiencing an acute or ‘crisis’ episode during their mental illness. Also known as ‘hospital at home’ teams, this service is available 24 hours a day, 365 days a year.    

We know that people usually feel safer, more relaxed and recover better when they are in their own homes. Even when very unwell, our support is there to help people remain independent and continue living as normal a life as possible.

What we do

Our team of psychiatrists, clinical psychologists, nurses, occupational therapists and support workers want to work with you to keep you out of hospital. However, if together we decide the best thing for you would be a short stay in hospital, we’ll make sure we find you a bed to get this support. From the start of your time in hospital, we will create a plan with you to get you back home as soon as possible.

Once a patient starts to feel better, no longer needing the support of our Crisis Resolution Home Treatment teams but still requiring ongoing support, they’ll be referred back to their local Community Mental Health Team.  

Accessing the service

If you feel that you need support from our Crisis Resolution Home Treatment team, please speak to your GP to request a referral. 

We also accept referrals from other sources such as:

  • other health services (e.g. midwives, health visitors and practice nurses)
  • emergency services
  • people who are already known to our services and their families
  • agencies other than health services that support people with mental health problems.
Contact information

Mid & North Hampshire Team

Tel: 01256 817718 

Out of hours crisis line: 01256 376507

Address: Parklands Hospital, Aldermaston Rd, Basingstoke RG24 9RH

East Hampshire Team

Tel: 02382 311900


Address: Leigh Park Community Centre, Dunsbury Way, Leigh Park, PO9 5BG

South West Team

Tel: 0300 303 1900

Out of hours- 02382 317000


Address: Elms,Tatchbury Mount, Calmore, Southampton, SO40 2RZ

Southampton Team

Tel: 02380 835535 or 02380 835552


Address: Antelope House, Royal South Hants Hospital site, Brintons Terrace, Southampton SO14 0YG

Out of hours

Out of hours urgent and emergency mental health support:

NHS111 24hr Mental Health Triage Team: Call 111


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