Trust HQ, Tatchbury Mount Calmore
Southampton SO40 2RZ
Phone number: 023 8087 4000
What is a video appointment?
A video appointment is a way to meet with us without needing to travel. You and your practitioner will be able to see and hear each other using a secure online service.
If you find it difficult to get to your appointments in person, this could be an easier option for you. Some patients choose video appointments so that they don't need to leave home or work.
For others it means they can bring someone to the appointment who wouldn't be able to attend in person.
Visionable Live Clinic Portal Guidance - Click the image below
Visionable Client Guidance - Click the image below
Zoom Patient Guidance - Click the image below
If any of the following teams care for you please use the Live Clinic Portal Information:
Zoom Document Library
Patient FAQs - Audio
Patient FAQs - Video
Patient FAQs - Connectivity
Patient FAQs - Access
Patient FAQs - General
Always allow your microphone when prompted
You are not on mute
Your volume is turned up
Your clinician is not on mute
Your clinician's volume is turned up
Always allow camera when prompted
Provide your clinician with details of your device prior to your meeting if possible
Live Clinical Portal
Rejoin using the same link you were sent via SMS or email.
If you are unable to rejoin your clinician will contact you by telephone.
No. We have easy to follow guidance on the Trust public
Live Clinical Portal
Talk to your clinician as most Services are offering Video Appointments
Your clinical team will send you an invitation by SMS text or email dependent upon your device.
Enable camera and microphone.
The system works with Chrome, Safari, Firefox and Edge.
You cannot enter a meeting unless you have been invited by the clinician.
Each consultation is accessed using a unique URL.
Video Appointments are not recorded.
Talk to your clinical team who will advise and support you in the use of this new technology.
We want to do everything we can to make this new experience a good one for you.