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Referrals to adult mental health services

Our specialist teams are able to provide support which is tailored to the needs of your patient - and have the flexibility to dynamically change depending on your patient’s condition.


Adult Mental Health service information for referrers

Although our services are designed to keep your patient in their own home wherever possible, we understand that there are times when a short stay in an inpatient unit is the best option. In these circumstances we will make sure that a bed is available as close as possible to your patient’s community.

Southern Health embeds the philosophy of recovery in everything we do.

Acute Mental Health Teams offer assessment and treatment of service users with acute mental ill health aged 18 and over. The team has three core functions:
1. To effectively gate-keep all admissions to the acute mental health inpatient wards
2. To deliver acute mental health interventions to service users in their homes as an alternative to an inpatient admission
3. To facilitate the early discharge of service users from the acute inpatient wards

The teams are made up of consultant psychiatrists, service managers, registered mental health nurses; social workers; occupational therapists, Support Time and Recovery Workers and Administrative support.
We provide services to adults of working age and beyond with acute mental health illness who, without the intervention of AMHT, would need to be admitted to an acute inpatient unit. Where a referral does not meet the eligibility criteria for services, this information will be supportively communicated to the referrer; signposting to more appropriate interventions may be necessary.
Referrals to the Acute Mental Health Teams come from GPs, other statutory agencies, the Community Mental Health Team, Psychiatric Liaison Team, the Approved Mental Health Professional (AMHP) Service, as well inpatient teams (to facilitate supported discharge). All referrals to the Acute Mental Health Teams are taken by telephone and need to be discussed with a Senior Practitioner.

All referrals will be screened for eligibility for an acute service. The referrer will need to provide a clear assessment of risk and rationale as to why they feel the service user needs to be assessed by AMHT within 24 hrs and why they think without AMHT intervention the service user would need hospital admission.
Once a referral has been accepted AMHT will aim to conduct a face to face assessment within 24hrs.
• Urgent referrals - those to be seen within 24 hours.
• Soon referrals - to be seen within 10 working days
• Routine referrals - are to be seen within 7 weeks
Dependent upon the outcomes of the individual's needs assessment, the multi-disciplinary nature of the Acute Mental Health Teams means that a service user will have access to a variety of services and interventions to meet their assessed short term needs where the individual meets the criteria for acute care based on the recovery model:
1. Provision of a range of education sessions/workshops and group work e.g. Emotional Coping Skills, Anxiety Management
2. Specialist psychiatric treatment of severe mental health disorders
3. Specialist psychological therapies
4. Medication Review
5. Medication management (neuroleptics, clozapine, monitoring and medication reviews)
6. Relapse prevention, development of crisis and contingency plans to prevent relapse in collaboration with their families and social networks
7. Identification of safeguarding procedures for vulnerable adults and children (BIA, MLA, DOLS) and appropriate referrals
8. Physical health monitoring in liaison with primary care
9. To refer carers for assessment of their needs.


Urgent referrals

North area (out of hours)

01256 817718

East area: 02392 344562

West area: 01962 897726

Southampton: 023 8071 7204

Routine referrals

North area routine and urgent in hours referrals:

01256 316300

East area:

  • Fareham and Gosport: 02392 511377
  • Havant & Waterlooville: 02392 683500
  • Bordon & Petersfield: 01730 264568


West area:

  • New Milton: 01425 622922
  • Totton: 02380 868886
  • Eastleigh: 02380 615729
  • Romsey & Eastleigh: 01794 830323
  • Andover: 01264 358180
  • Winchester: 01962 826000



023 8071 7204