The NHS Constitution sets out what staff, patients and the general public can expect from the NHS. It encourages us to work together and highlights that everyone plays a role in the success of the NHS. It’s important for you to know about your key rights as an NHS patient. The Constitution provides information on:
How you can access services
The quality of care you will receive
The treatments and programmes available to you
Your right to complain if things go wrong
The Constitution was developed following consultation with staff, patients and the public, and can’t be changed in future without further consultation.
You can download the Constitution document from the Department of Health website
NHS values help us to work together
The NHS values are something that all NHS Trusts and their staff will strive to follow. These values include:
We also have our own Trust values which are tailored the needs of our local population.
Give your feedback – help us improve
Your feedback helps us know what we're doing well, and what we could do better. We listen closely to our patients, their carers and families as well as the general public to identify ways we can improve the services we provide.
Contact our Complaints and Patient Experience Team to give your feedback.