This follows the publication earlier this year, of an external audit assessing our progress against the recommendations made in the Mazars* report. The audit, by Niche Health and Social Care Consulting, and Grant Thornton LLP, found significant improvements in the way the Trust investigates and reports patient deaths and involves family members in this process as well as a culture of increased openness and transparency.
Dr Nick Broughton, Chief Executive of Southern Health said; “The audit findings published at the beginning of the year were very encouraging. NHSI’s actions today reinforce these findings and demonstrate that Southern Health is making genuine progress in changing the culture of the organisation to one that continuously improves and learns.
“Improving the quality of our services remains our top priority and we are embracing a substantial transformation programme which will see us take on new approaches and methodologies to improve our services and the care we provide.
“We know we still have more to do and there will be further challenges ahead, but I firmly believe we are well on the way to creating an organisation that our patients and their families deserve.”
Notes to editors:
Further information about the audit can be found at https://www.southernhealth.nhs.uk/news/culture-and-practices-significantly-improved-at-southern-health/
For more information please contact Tom Westbury: 07920 751 302 or firstname.lastname@example.org
Southern Health has been supported by NHS Improvement (NHSI) to implement a Quality Improvement (QI) methodology and approach in order to transform our services.
We are working with Northumberland, Tyne and Wear NHS Foundation Trust (NTW) to learn from their experience in their process of transformation and improvement. This transformation programme will see a small number of staff take part in intensive quality improvement training, learning practical tools and methodologies that can be applied in all our services. These staff will then lead transformation projects and also provide support and training to others, so that their knowledge and expertise can be shared and used to deliver real change.