Internal complaints process
If you are dissatisfied with the response you have received to your request for re-use, or the conditions applied, you can make a formal complaint.
Please ensure that you submit any complaints in writing, state the nature of the complaint in detail, and explain what you hope the outcome of your complaint will be. Please ensure you send these to the address below within 60 days of the date of our response to your request. We regret that we will not respond to any complaints outside of the 60 day period.
Head of Legal and Insurance Services, Southern Health NHS Foundation Trust, 5-6 Sterne Road, Tatchbury Mount, Calmore, Southampton, SO40 2RZ
Your complaint will be reviewed and a response sent to you within 20 working days of submission.
Complain to the ICO
If your complaint is not resolved to your complete satisfaction, you have the right to appeal to the Information Commissioner for a decision. The Information Commissioner’s Office can be contacted by way of letter addressed to:
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF