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Southern Health
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Tell us what you think – we welcome all feedback.  

Please note, we can only deal with complaints, comments, concerns and compliments regarding Southern Health NHS Foundation Trust. 

If you were cared for by another Trust you will need to contact their complaints team directly. 

If you are not sure whether you have been using our services, please visit our service directory.

You can contact us in the following ways:

  • By phone 023 8087 4065

  • In person by making an appointment on 023 8087 4065

    *This number is answered between 9.00am - 5.00pm, Monday to Friday. At all other times, you may leave a message on our answerphone and we will get back to you as soon as possible and within one working day. 

  • By writing to   

FREEPOST RSJL- JXSX-ATUE 
Complaints and Patient Experience Team
5 Sterne Road
Tatchbury Mount 
Calmore 
Southampton
S
O40 2RZ

Mandatory field

Complaints and Patient Experience Team

If you need any other arrangements to be made in order to contact us, we can organise this for you, including access to an interpreter. 

You can also put any concerns or complaints onto CD, video or audio tape if you prefer. 

If you contact the Chief Executive in writing then your letter will be passed to the Complaints and Patient Experience Team to make contact with you on their behalf.

I would like to:

Make a complaint

Comments, concerns and compliments

Frequently asked questions

Contact Complaints and Patient Experience Advisors

The Complaints and Patient Experience Advisors can also be contacted by area:

Alton Hospital 02382 310419

Fleet Community Hospital: 01252 813860

Tatchbury Mount:  023 8087 4065