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Southern Health 70 years of the NHS; 1948 - 2018
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Policies and procedures

You can download all of our Trust policies and procedures.  

SH NCP 39
Title
Identifying and Managing Persistent, Unreasonable and/or Habitual Complainants Policy
Policy
- 206KB
Description
Policy which outlines actions to take when a complainant becomes persistent, unreasonable and or habitual or a complaint becomes unreasonable.