Informizely customer feedback surveys

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Southern Health 70 years of the NHS; 1948 - 2018
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Policies and procedures

You can download all of our Trust policies and procedures.  

SH NCP 11
Title
Complaints, Concerns and Compliments Procedure
Policy
- 539KB
Description
This document sets out the procedure for receiving and handling different types of feedback appropriately and for using the information gained for organisational learning.