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Southern Health NHS Foundation Trust Southern Health Covid-19 Service Changes

Visiting guidance

26 June 2020
All visitors coming to one of our hospital or outpatient sites must wear a face covering..png

Visiting at Southern Health NHS Foundation Trust sites

As a Trust we understand how hard it has been for patients and loved ones since we made the difficult decision to stop visiting to our hospital sites. We thank everyone for their patience and understanding during this extraordinary time.

From Monday 29 June, for two weeks, we will be changing this to allow limited visiting at our hospitals. We will review things after two weeks and will share any further updates on this page.

Each patient can have one person visit them for one visiting session (of no more than 1 hour) per week. You will be able to book an appointment by contacting the hospital. However, where possible, please try to arrange visits outside of hospital grounds.

Do I need to do anything before I arrive at the hospital? 

There is still a risk of infection within hospital wards and so we ask all visitors to wear a face covering when entering our hospitals. This is to protect yourself and others around you. This can be a scarf or non-medical mask and we are able to provide a mask if necessary. Please remember, that face masks or coverings must not be touched or removed while you are with your relative. It is also very important to follow the social distancing measures that are displayed around the hospital.

What will happen when I arrive?

On your arrival please call the ward so a member of staff can greet you and direct you to a suitable place to wash your hands. You will then be directed to the wards to see the patient you are visiting.  

We will also ask if you have any symptoms of Covid-19 (high temperature, new continuous cough or a change to their normal sense of taste and smell) and if you have been in contact with anyone displaying these symptoms in the last 14 days. Unfortunately if you have you will not be able to visit. 

There are some special circumstances where additional visiting is possible. This includes visiting people who are dying, and for partners of mums in our mother and baby unit. Your care team will be in touch to let you know if any additional visiting is possible for you.

What will happen when I have finished my visit? 

At the end of your visit you will be assisted to safety remove and dispose of any PPE you may be wearing, asked to wash your hands for at least 20 seconds with warm water and asked to sanitizer your hands with hand sanitizer on leaving the hospital. 

Please ensure if you display any symptoms (listed above) of Covid-19 within 14 days of your visit you should call to inform the ward.

If you have any questions about this please speak to a member of the care team.

We appreciate that these measures only allow a very limited level of visiting. We need to take these steps carefully because the safety of our patients, staff and visitors is of utmost importance. Coronavirus is still in circulation in the UK and hospitals pose a higher risk of infection.

Thank you for your understanding and cooperation to help us keep everyone in our hospitals safe.

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