CQC Report Outcome

10 February 2022

CQC Report and findings 2022

In October 2021, the CQC carried out an unannounced comprehensive inspection of six of our mental health services. Today the report has been published and we can confirm that the Trust’s overall rating has been changed from ‘good’ to ‘requires improvement’. The full report this is now available to read here (and is available on the CQC’S website). Please find below our Chef Executive’s response to the CQC’s findings.

Ron Shields, Chief Executive, Southern Health NHS Foundation Trust says,

“Our staff have been phenomenal over the last two years, doing everything possible to maintain services in extraordinary circumstances and we are pleased that this has been recognised by the CQC.

“During this time, staff resources have been incredibly stretched in some areas and this has been reflected in the CQC’s findings.

“Whilst we are disappointed by the change in overall rating, we are encouraged that the CQC praised our staff and our culture of care, heard positive feedback from patients, and found strong, supportive leadership actively tackling the challenges.

"Staffing is one of the biggest challenges the Trust and the NHS faces, and even more so during this pandemic. We are responding to the staffing pressures highlighted by the CQC and are focused on supporting the health and wellbeing of our people.

“As can be seen from the report, the Trust provides many good services and will continue to improve in those areas identified by the CQC. We remain totally committed to providing the best possible care to our patients.”

If you are a patient, family member or carer, and want to speak to us about the findings within the report, please speak to your care team or you can email our Patient Engagement Team: mh.engagement@southernhealth.nhs.uk

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