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Information for parents, guardians and carers

We work hard to create a friendly, welcoming and therapeutic environment for our young people. We believe that the involvement of families, guardians and carers can be a very important part of a young person’s treatment and recovery. 

 
The Education Centre at Bluebird House

The Education Centre at Bluebird House

We promote the spiritual, cultural, mental and physical development of every young person we support. We help ensure that young people are prepared for the opportunities, responsibilities and experiences of adult life.

Where it’s appropriate, young people at Bluebird House will always be encouraged to communicate with family and friends. In a secure unit we have to balance this against the overriding need to maintain a safe and secure environment for all patients, staff and visitors within the unit.

 We have separate rooms that can be used for visits. Visits may be supported by members of staff, depending on the needs of the young person. There are specific times for visiting and a visit needs to be booked in advance. Visitors must be approved prior to visits being arranged.

Find out what you can and can’t bring when visiting the unit before your visit by discussing this with the ward team looking after the young person. This can avoid confusion and disappointment if the item brought in cannot be given to the young person.