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What to expect during your treatment

When you arrive on a ward we will take time to give you a full explanation of the care, treatment and medication you can expect to receive during your stay.  

An elderly gentleman gardening

You will be assigned a nurse who will work with your care co-ordinator in the Community Mental Health Team to manage your care. Your nurse will:

  • Listen to your opinions and wishes and help you voice them

  • Help answer your questions

  • Keep in contact with you and usually see you most often

  • Help you receive the right support

  • Co-ordinate all aspects of your care plan

  • Arrange regular reviews


We regularly review your care to make sure it still meets your needs. We will encourage you and your families and carers to come along and be involved.

Activities and therapies

During your stay, we will offer a range of group and individual therapies and activities. These may include:

  • Occupational therapy

  • Cognitive behavioural therapy

  • Quizzes, puzzles and games

  • Physiotherapy

  • Exercise groups

  • Gardening

  • Reminiscence work

  • Relaxation


Quiet areas are also available for patients who wish to spend time alone, or with relatives. We always try to respect your rights to privacy. Find out about more about how we will endeavour to meet your spiritual needs and give you the privacy and dignity you’re entitled to. 

Visiting hours and meal times

Visiting hours and mealtimes will vary from ward to ward – you can find the information for your service on our wards pages. If you want to bring a child or young person to visit, please discuss this with a nurse before the visit.

At meal times you’ll have a choice of dishes – please let us know if you have any dietary needs or particular likes or dislikes.

Our protected meal times mean that all ward based activities will stop when meals are being taken. This emphasises the importance of mealtimes, and helps ensure you can eat your food in a relaxed environment at your own pace. Please avoid visiting or phoning the ward at these times. 

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