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Hospital Liaison Nurses

Hospital liaison nurses help adults with learning disabilities that need to use hospital services. If you or someone you know is due to go to the hospital soon, let us know as we may be able to help. 

We currently provide advice at Southampton General Hospital site and at Oxford University Hospitals.

Get access to this services

You can contact the hospital liaison nurses directly (contact details on right hand side of this page). You can also make a patient referral by contacting your local learnig disability team. (contact details for learning disability teams can be found within Hospital Passports. Please see right hand side of this page)

How we can help

We want you to have a positive experience when coming into hospital. Our qualified learning disability nurses work closely with other staff to help make sure this happens. Other staff that we will work with while you are in hospital may include:

  • Occupational therapists

  • Physiotherapists

  • Speech and language therapists
  • Consultants
  • Anaesthetists
  • Neurologists
  • Pharmacists
  • Pre-Assessment Teams
  • Outpatients 
  • Discharge Teams
  • Ward Sisters and other nurses


We ensure that your needs are identified quickly, so that the right arrangements can be made to support you in using hospital services. 

We also carry out training with staff in the hospitals to help give them the skills, knowledge and understanding to meet the needs of people with learning disabilities.

What you can do

Sometimes when we feel unwell, we can't tell others how we would like to be looked after. To make sure that doctors and nurses in the hospital understand your needs, you may choose to complete a 'Hospital Passport' (also known as 'All about me' book) before you go to hospital. 

When you are in hospital, you need to show your Hospital Passport to doctors and nurses looking after you. This will help them to give you the best possible care.

You can also take your Hospital Passport with you when you are visiting your GP (Doctor), Dentist, Podiatrist or any other health care professional. 

I would like to:

Find out what to bring when coming to hospital

Get information and support for carers

Find out more about our Community Learning Disability Services

Contact us: 

Anyone can contact our nurses directly.  

Southampton General Hospital 

Anna McMurray (Mon-Thur)/Clare Sines (Fri)     

Tel: 023 81205367

Bleep: 9234 (Staff use only. Ask for bleep 9234 via calling Southampton General hospital on 023 80777222

Email Anna here 

Email Clare here

Oxford University Hospitals

Stephanie Ross

Tel: 01865 743324

Email Stephanie here

Resources

Hospital Passport Hampshire

Hospital Passport Southampton

Hospital Passport Oxfordshire

Hospital Communication book (Produced by Surrey Learning Disability Partnership Board)

Easy Read Health Leaflets

Other contacts

To contact Learning Disabilities Strategic Health Facilitators click here (Hampshire and Southampton only)

To contact Patient Experience team click here