[Skip to content]

Southern Health
Search our Site
Useful links and contacts for Complaints and Patient Advice and Liaison Service (PALS)

Useful links and contacts

Independent Complaints Advocacy Service

There are free, impartial and independent services for people wishing to complain, or who have already complained, about services provided by the NHS. If you live in Southampton, Isle of Wight, Oxford, Buckinghamshire, Guildford, Surrey and Sussex please contact SEAP:

SEAP
PO Box 375
Hastings
TN34 3UY

Call: 0330 440 9000
Fax: 02392 863512

Email SEAP                      

 

For Hampshire please contact Healthwatch Hampshire

Healthwatch Hampshire
Freepost RTCY-EGYG-XETR
Beaconsfield Hous
88 Andover Road
Winchester
SO22 6AT

Call: 01962 440262

 

For Dorset please contact Healthwatch Dorset:

Healthwatch Dorset
Freepost BH1902
896 Christchurch Road
Bournemouth
Dorset
BH7 6BR

Call: 0300 111 0102

 

The Parliamentary and Health Service Ombudsman

You have the right to ask the Parliamentary and Health Service Ombudsman to review your case should you remain dissatisfied following a full investigation and any necessary follow up.  You can contact the Parliamentary and Health Service Ombudsman using the following details:

The Parliamentary & Health Service Ombudsman
Millbank Tower
Millbank
London
SW1P 4QP

Phone:
0345 015 4033

Information Commissioner’s Office

(This is ONLY for complaints about Freedom of Information and Data Protection issues)

Information Commissioner’s Office
Wycliffe House 
Water Lane 
Wilmslow 
Cheshire
SK9 5AF 

Phone:       
01625 545 745
Helpline:         
0303 123 1113
e-mail the ICO

Care Quality Commission

This organisation brings together the independent regulation of health, mental health and adult social care.  Before 1 April 2009, this work was carried out by the Healthcare Commission, the Mental Health Act Commission and the Commission for Social Care Inspection.  These organisations no longer exist.

Care Quality Commission
National Customer Service Centre
Citygate
Gallowgate
Newcastle upon Tyne
NE1 4PA                   
                      
Call:    
03000 616161
E-mail CQC enquiries: