Our vision and values

Our aim: to provide high quality, safe services which improve the health, wellbeing and independence of the people we serve.

How are we going to do this?

It's clear that we need to do undergo lots of change to transform the way that we provide health care for the better. Our organisational strategy shows how we are going to bring about the change we need to within Southern Health.

This is split into three areas:

Improving patient and user experience - You will have a great experience whenever you come across Southern Health. You will receive excellent care, and a good service at all times
Improving outcomes for patients and users - We are looking at our targets all the time, making them better and making sure that we meet them, so we work with you to get the outcomes you need from your care
Reducing our costs - We know we need to save money, but there are lots of things we are doing that we could do better that would give improved care, but also value for money.

Our principles

To enable us to deliver our aims and goals, we have three principles about the way we work:

Internal redesign - Doing everything we can internally to redesign our services to provide better quality and better value for money
Integration - Working with our partners to develop an integrated health and social care system
Growth - Growing our business where this means we can deliver better outcomes, better patient experience or be more efficient

Our values

Person & Patient Centred

Our service users and patients are at the centre of our every thought and every action. By working innovatively yet meticulously we deliver care which is tailored around the unique requirements of individuals and constantly evolving around their changing expectations.

Releasing ambition

We are constantly striving to be the best we can be. As individuals and as an organisation we are committed to providing our patients, service users and each other with a dynamic and evolving service which leads the way.

Driving innovation

Innovation is part of everyone's job. By using our imagination, remaining open to new ideas and acting quickly and responsively we are able to transform the lives of our patients and service users.

Forging relationships

The best care is integrated care. Through bringing together other care and support providers and ensuring that we help and enable each other we all look for ways to make care more joined up for our patients and service users.

Delivering value

We are committed to providing the best possible value for money. Through working smartly, spending our time on the things that really count and eliminating wasteful activities everyone takes responsibility for delivering greater value.

Valuing achievement

We value and encourage success and achievement. Those who improve the patient and service user experience and our performance are rewarded.