Informizely customer feedback surveys

[Skip to content]

Southern Health
Search our Site

Our strategy

The Equality, Human Rights & Diversity Strategy describes our approach to providing high quality services to a diverse population and to being an exemplar employer for our staff.

A member of staff talking to two service users

Equality Delivery System (EDS)

The EDS will support the NHS to deliver better outcomes for patients and communities and better working environments for staff, which are personal, fair and diverse.

It will help our Trust to achieve compliance with the Public Sector Equality Duty in a way that also helps deliver on the NHS Outcomes Framework and NHS Constitution. It will also help the Trust to continue to meet Care Quality Commissions’ s “Essential Standards of Quality and Safety”.

The EDS has 18 outcomes grouped into four Objectives, which focus on the issues of most concern to patients, carers, communities, NHS staff and Boards.

Our performance will be graded against these outcomes.

The four EDS Objectives are :

  1. Better health outcomes for all

  2. Improved patient access and experience

  3. Empowered, engaged and included staff

  4. Inclusive leadership

We will gather and publish evidence in relation to each of the outcomes.

Grading system

Most of the grades have been designed to reflect and promote:

  • The delivery of positive outcomes for protected groups, and to encourage continuous improvement.
  • Good engagement with patients, carers, communities and staff from protected groups.
  • The use of best available evidence and good practice examples to inform service and workforce developments.
  • Dealing with, and reporting on, equality as part of mainstream business

The grades are as follows:

  • Excelling – Purple

  • Achieving - Green

  • Developing – Amber


We want to involve our communities and our staff in the work we are doing and the decisions we make. This could mean being involved in rating how well we are performing or helping us to ensure that the services we provide meet the needs of all of our communities and staff.